Privacy policy for Visit Rømø & Tønder.

The purposes and legal basis for the processing of your personal data

Visit website

When you visit our website, we use cookies for the website to work, which you can read more about in our cookie policy.

Communication with potential customers

When you have questions about our site, or want to hear more about our services, you can contact us via:

• Contact form
• Email
• Telephone

Through this, we will process your personal information so that we can enter into a dialogue with you, eg answer questions about our services. We only process the information that you give us in connection with our communication.

We will typically process the following general information: name, email, phone number.

Our legal basis for the processing of this personal data is Article 6 (1) of the Data Protection Regulation. 1 liter f.

We delete our communication with you when it is clear whether you want our services or not.

Should there be a need in a special case to store your personal information for a longer period of time, this could be the case.

Customers

We need to communicate with our customers so that we ensure that the service is delivered correctly. Through this we can process information about name, address, services, special agreements, payment information and the like. 

The legal basis for the processing of this personal data is Article 6 (1) of the Data Protection Regulation. 1 liter b.

When the service has been delivered and any outstanding payments have been completed, we will immediately delete the personal data.

Newsletter

We have a newsletter that is voluntary to sign up for - and you can always unsubscribe from this again. 

The purpose of the newsletter is to send registered e-mails new information from the company, which may deal with new content on the website, advertising of our services.

We will only send you emails if you have given your active consent to this. It initially requires that you enter your email address, to which we will subsequently send an email, so that you can confirm the registration. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent. 

Our authority to process your personal data (ie the email address) in connection with the newsletter will be Article 6 (1) of the Data Protection Regulation. 1 liter a.

We will process your personal data as long as you are still registered for the newsletter. By unsubscribing from the newsletter, we also stop sending this to you. If we have not sent you a newsletter for 1 year, your consent will expire as a result of our inaction.

When unsubscribing from the newsletter, we store your consent, now earlier, for 2 years after it was last used due to statute of limitations, cf. Consumer Ombudsman's spam guidance, section 11.3. 

Accounting

We must save all accounting documents, cf. the Accounting Act. This means that we store invoices and similar documents for accounting purposes. This may include general personal information such as name, address, service description.

Our legal basis for the processing of personal data for accounting purposes is Article 6 (1) (d) of the Data Protection Regulation.

We store this information for a minimum of 5 years after the end of the current financial year. 

Job applications

We welcome job applications in order to assess whether they match a hiring need in our company. 

If you send your job application to us, then our legal basis for processing your personal data is Article 6 (1) of the Data Protection Regulation. 1 liter f. 

If you have submitted an unsolicited application, we will immediately assess whether your application is relevant, and then delete your information again if there is no match. 

If you have submitted an application for a posted job, then we will discard your application in the event that you are not hired and immediately after the right candidate is found for the job.

If you are part of a recruitment process and / or employed for the job, we will provide you with separate information on how we process your personal information in this connection. 

Payment to actors

To make payments to members who sell products through our store and other sales channels. 

Information we process is account information, name, address, email, telephone

Nature. 6 pieces. 1, b – for reasons of fulfilling the contract

Collection of Quota

In order to be able to issue an invoice in relation to the contingent at the Rømø & Tønder tourist association, we process general contact information for companies that are members of the Rømø & Tønder tourist association.

We do this with Art. 6 pieces. 1, b – for reasons of fulfilling the contract

Processing of actor data

We collect and process general information to communicate information about our members to tourists and to maintain communication with members about specific tasks. This is done in accordance with the data protection regulation, article 6, subsection 1, letters b and f, based on the necessity to fulfill an agreement with the members and to pursue our legitimate interests in promoting cooperation and engagement between tourists and members.

Categories of personal data

We process the following categories of personal data about you:

General information: Name, email, telephone number, address, services, special agreements, payment information.

Recipients or categories of recipients

We pass on or entrust your personal data to the following recipients:

Our data processors include the following:

• Azehosting: We use Azehosting as our hosting provider that hosts our website. Your personal data, including general information such as name and contact information, may be stored on servers managed by Azehosting. This processing is necessary to maintain and ensure the availability of our website. 
  
• Mailerlite: We use MailerLite to manage our email communications and newsletters. Your personal data, such as name and email address, is processed through MailerLite to enable the sending of relevant content and offers directly to your inbox.
• PayPal and Stripe: To process payments, we use PayPal and Stripe, which are payment service providers. When you make a payment on our website, your payment information, including name, credit card information and transaction data, will be processed by PayPal or Stripe to complete the transaction.
• Durable: We use Holdbar as supplier of our booking system. When you use our booking services, Holdbar will process your personal data, including name, contact information and booking details, to manage your bookings and improve your user experience.
• Google Analytics: We use Google Analytics to collect and analyze data about how visitors use our website. This includes information such as visit times, pages viewed and the path users take through our site, with the aim of improving the website's functionality and user experience. Data collected here is not personally identifiable, but is an aggregated summary of many anonymous data.
• Outlook: We use Outlook for e-mail communication and calendar management. Your personal data, such as name, e-mail address and correspondence, are processed in Outlook to facilitate communication and coordinate meetings. This processing is necessary for our legitimate interests in effective communication and administration

Where your personal data comes from

Your personal data as a visitor or customer is collected with your permission through our forms, payments, subscriptions to newsletters or similar methods.

Member information is obtained through databases, publicly available sources or direct contact with the members themselves.

Storage of your personal data

We store your personal data for 1 year as a starting point. However, there may be specific situations where we store your information for a longer period of time with good reason.

We store actor/member information for 1 year after termination.

In general, we store personal data about sales and bookings for 2 years.

The right to withdraw consent

You have the right to withdraw your consent at any time. You can do this by contacting us on the contact details that appear above.

If you choose to withdraw your consent, it does not affect the legality of our processing of your personal data based on your previously communicated consent and up to the time of withdrawal. If you withdraw your consent, it therefore only takes effect from this point.

Your rights

Under the Data Protection Regulation, you have a number of rights in relation to our processing of information about you.

If you want to exercise your rights, please contact us.

Right to view information (right of access)

You have the right to access the information we process about you, as well as a number of additional information.

Right to rectification (correction)

You have the right to have incorrect information about yourself corrected.

Right to delete

In special cases, you have the right to have information about you deleted before the time of our general general deletion occurs.

Right to limitation of treatment

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information - apart from storage - with your consent, or for the purpose of establishing, asserting or defending legal claims, or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our or lawful processing of your personal data. You can also object to the processing of your information for direct marketing.

Right to transmit information (data portability)

In certain cases, you have the right to receive your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.

You can read more about your rights in the Data Protection Authority's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.

Complaint to the Danish Data Protection Agency 

You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. You will find the Data Protection Authority's contact information at www.datatilsynet.dk.